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| CUSTOMER SERVICE |
Thank you for your order! We send all U.S. orders by Priority Airmail to get it to you quickly. We also use a tracking number to verify delivery. Foreign orders are sent either First Class International, which usually gets it to you in 7-14 days (Canada can take longer). Bridal capes are sent Priority International, due to their size and weight.
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Customer service number for emergencies only: 513-554-1977. You can also fax us at: 513-554-1997. For the fastest service on questions regarding orders, please Email us at princessbride@fuse.net. Our full-time internet staff monitors the computers Monday through Friday, 9am to 3pm EST. Princess Bride Tiaras is closed on weekends and legal holidays.
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Princess Bride Tiaras is an online store only. To keep our prices low, we no longer offer our products through any retail store.
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Pre-approval of returns is required. Please email us immediately if the item doesn't work for you. You must have a return authorization to send it back.Now please read our Return Policy page carefully to see how we can help you find the right tiara and avoid costly returns!
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To see how much our customers have liked our tiaras and our service, look at some of the letters we have received. We have been frankly amazed at the comments that customers have made about Princess Bride Tiaras, but these letters do reveal our level of service, product quality, and commitment to our customers.
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| In addition, we also have an award-winning reputation for customer service, including Best Of Cincinnati from Cincinnati Magazine and "best of" from Vogue magazine. |
 EMAIL PROBLEMS? If you are NOT receiving our email response, Click HERE! |
 Lisa,
I received my tiara on Wednesday after placing my order just last Sunday. Thank you so much for the wonderful service. I love the tiara--it's more beautiful than pictured! This was my first experience buying over the internet and it was great! It was more than great! I really love you guys for all your help!
Cheryl - Oklahoma City, Okla.
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